The Mac Shack - POWERED By Pcideals is your IT help desk department

The Mac Shack & Pcideals provides IT support and Services for small to medium size businesses all along the south coast of England. Our IT services covers everything a small to medium business requires to run their IT systems seamlessly.

The Mac Shack provides a range of pro-active pay-as-you-go IT Support packages and monthly service contracts that are tailored to the needs of the individual business.

Adhoc pay-as-you-go business onsite callout's are charged at £62.50 ex VAT per hour

Tailored IT support packages will vary from client to client

Please call to discuss

Entry level monitoring service bridging the gap between reactive and proactive support.

  • Remote Support
  • Onsite Support
  • 24/7 Hardware Monitoring
  • Disk Alerts
  • Patch Updates
  • Windows Security
  • Windows Updates

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Remote proactive preventative support including all the features of level 1 plus more.

  • Unlimited remote support
  • Unlimited Phone & emails support
  • Automatic Maintenance Procedures
  • Antivirus Management
  • Software license Management

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This is the total complete IT solution for your business.

  • Unlimited Onsite callout support
  • No Labour Charge for New hardware installs
  • Trade discounts on Hardware & Software
  • And much more...

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